Positive Nissan service experiences

[radin2son]

From a business standpoint, I'd stick with your mechanic.

 

Regarding appointments, Nissan commercial is/was supposed to place a priority on cargo NVs, as in next service bay. This may just have been hype or rumor. If they send you an evaluation for service, the slow guy is an easy target. You could also call and complain to NC consumer advocates. If nothing else you could see if there do have priority service for business users. Our NV or NVPs may fall into the long wait group, although express service has been pretty good.

[ASD Dad]

The place next door to us is our standard mechanic. They do all of our repairs and maintenance on our other vehicles. I drop the car off and walk to work.

 

Oh, I forgot, I made an appointment at Nissan. The first Nissan dealer I made an appointment at didn't work on the NV. The second one did, but clearly an appointment means nothing.

 

Dealers name??  I live 2 hrs from ATL and we travel there a lot. I'd avoid the place if I knew who they were.

 

This is what some of us who have been on the forum a while are getting frustrated with.  Without a name the thread is useless be it good service or bad service.  I am all for more members but I'd like to keep the forum useful if the topic requires more info.

 

I'm still pretty happy with Nissan of Greer in Greer, SC.  They are the Only NV dealer in the Upstate of SC so I dont have much choice to keep things local.  They are not speedy but for warranty work they have been giving me loaners (cars/suv only, they dont have NVP's to loan out!).  

[mk1_62]

Town center Nissan. We tried to buy the van through them but we ended up driving to Hendersonville NC to Hunter Nissan. Much better overall experience. Unless it's warranty work I won't be going back to Town Center.

[radin2son]

Found it.

[ASD Dad]

Thanks, I just pinned it so it is easier next time.

[radin2son]

ALASKA

Stanley Nissan (Fairbanks)

 

ARKANSAS

North Point Nissan (Little Rock)

 

ARIZONA

Jim Click Nissan (Tucson)

 

COLORADO

South Colorado Springs Nissan

 

FLORIDA

John Lee Nissan (Panama City)

 

MICHIGAN

Fox Nissan (Grand Rapids)

 

NORTH CAROLINA

Scott Clark Nissan (Charlotte)

Classic Nissan (Statesville)

 

OKLAHOMA

Orr Nissan East (Del City)

 

OREGON

Tonkin NIssan (Wilsonville)

 

SOUTH CAROLINA

Nissan of Greer

 

VIRGINIA

Sheehy Nissan (Manassas)

 

CANADA

 

ALBERTA

Grande Prairie Nissan

• andy_george and ASD Dad like this

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Edited July 25, 2018 by radin2son

[andy_george]

Great info, Rad.

[mahu]

CA

Future Nissan Roseville

[radin2son]

ALASKA

Stanley Nissan (Fairbanks)

ARKANSAS
North Point Nissan (Little Rock)

ARIZONA
Jim Click Nissan (Tucson)

CALIFORNIA
Future Nissan (Roseville)

COLORADO
South Colorado Springs Nissan

FLORIDA
John Lee Nissan (Panama City)

MICHIGAN
Elhart Nissan (Holland)
Fox Nissan (Grand Rapids)

NORTH CAROLINA
Scott Clark Nissan (Charlotte)
Classic Nissan (Statesville)
Hunter Nissan (Hendersonville)

OREGON
Tonkin NIssan (Wilsonville)

SOUTH CAROLINA
Nissan of Greer

VIRGINIA
Sheehy Nissan (Manassas)

CANADA

ALBERTA
Grande Prairie Nissan

 

Updated: 11/21/17

[tboy353]

Benton Nissan, Hoover Alabama.

 

The Commercial Sales Manager treated us very nice when we were purchasing it and they worked with us to finance it thru our Credit Union.

The one time I took it in for service to fix the "fan and transmission" problem, they knew exactly what to do and updated the ECM and modified the bottom fan shroud without any questions.  This was before the official Nissan update was published.   They told me as I was leaving that if I ever had any problems to bring it straight to them and not worry about needing an appointment.

[radin2son]

Encouraging and helpful. Thanks.

 

 

ALABAMA

Benton Nissan (Hoover)

ALASKA
Stanley Nissan (Fairbanks)

ARKANSAS
North Point Nissan (Little Rock)

ARIZONA
Jim Click Nissan (Tucson)

CALIFORNIA
Future Nissan (Roseville)

COLORADO
South Colorado Springs Nissan

FLORIDA
John Lee Nissan (Panama City)

MICHIGAN
Elhart Nissan (Holland)
Fox Nissan (Grand Rapids)

NORTH CAROLINA
Scott Clark Nissan (Charlotte)
Classic Nissan (Statesville)
Hunter Nissan (Hendersonville)

OREGON
Tonkin NIssan (Wilsonville)

SOUTH CAROLINA
Nissan of Greer

VIRGINIA
Sheehy Nissan (Manassas)

CANADA

ALBERTA
Grande Prairie Nissan

Updated: 11/24/17 

[radin2son]

Updated list

 

ALABAMA

Benton Nissan (Hoover)

ALASKA
Stanley Nissan (Fairbanks)

ARKANSAS
North Point Nissan (Little Rock)

ARIZONA

AutoNation Nissan (Chandler)

Jim Click Nissan (Tucson)

CALIFORNIA
Future Nissan (Roseville)

COLORADO
South Colorado Springs Nissan

FLORIDA
John Lee Nissan (Panama City)

MICHIGAN
Elhart Nissan (Holland)
Fox Nissan (Grand Rapids)

NORTH CAROLINA
Scott Clark Nissan (Charlotte)
Classic Nissan (Statesville)
Hunter Nissan (Hendersonville)

OREGON
Tonkin NIssan (Wilsonville)

SOUTH CAROLINA
Nissan of Greer

VIRGINIA
Sheehy Nissan (Manassas)

CANADA

ALBERTA
Grande Prairie Nissan

Updated: 12/26/17

[radin2son]

Latest update.

 

If there are changes in opinions regarding service at these dealerships, post the info.  I have mixed feelings about Jim Click Nissan in Tucson. If I were traveling through Tucson and needed an oil change or minor service, I would go to them. Otherwise, go to Phoenix if traveling west. If traveling east, the closest dealerships are in Albuquerque or Roswell, NM.  

 

 

ALABAMA

Benton Nissan (Hoover)

ALASKA
Stanley Nissan (Fairbanks)

ARKANSAS
North Point Nissan (Little Rock)

ARIZONA
AutoNation Nissan (Chandler)
Avondale Nissan (Avondale)
Jim Click Nissan (Tucson)

CALIFORNIA
Future Nissan (Roseville)

COLORADO
South Colorado Springs Nissan

FLORIDA
John Lee Nissan (Panama City)

MICHIGAN
Elhart Nissan (Holland)
Fox Nissan (Grand Rapids)

NORTH CAROLINA
Scott Clark Nissan (Charlotte)
Classic Nissan (Statesville)
Hunter Nissan (Hendersonville)

OREGON
Tonkin NIssan (Wilsonville)

SOUTH CAROLINA
Nissan of Greer

VIRGINIA
Sheehy Nissan (Manassas)

CANADA

ALBERTA
Grande Prairie Nissan

Updated: 5/5/18

[radin2son]

Latest update:

 

 

ALASKA
Stanley Nissan (Fairbanks)

ARKANSAS 
North Point Nissan (Little Rock)

ARIZONA
Jim Click Nissan (Tucson)

COLORADO
South Colorado Springs Nissan

FLORIDA
John Lee Nissan (Panama City)

MICHIGAN 
Fox Nissan (Grand Rapids)

NORTH CAROLINA 
Scott Clark Nissan (Charlotte)
Classic Nissan (Statesville)

OKLAHOMA 
Orr Nissan East (Del City)

OREGON
Tonkin NIssan (Wilsonville)

SOUTH CAROLINA 
Nissan of Greer

VIRGINIA
Sheehy Nissan (Manassas)

CANADA

ALBERTA
Grande Prairie Nissan

[radin2son]

It’s time to remove Jim Click Nissan, Tucson from the list. There have been enough screw ups, none serious, by their service department.

 

The last straw was trying to set an appointment for an oil change. First, they wanted to know if I had purchased the life time service contract, next they wanted to know if I purchased our NV from them and finally the next available appointment was 0ctober 15. I assume in 2018. I told them no thanks. I will take it to my independent VW mechanic who will do the service.

 

These qualifications are new, and I hope not the new standard for Nissan service. It will make it difficult to get service when traveling.

[radin2son]

Latest update.

 

For what it is worth, here is a updated list of Nissan NV service departments forum users have rated as a positive experience:

ALABAMA
Benton Nissan (Hoover)

ALASKA
Stanley Nissan (Fairbanks)

ARKANSAS
North Point Nissan (Little Rock)

ARIZONA
AutoNation Nissan (Chandler)
Avondale Nissan (Avondale)

CALIFORNIA
Future Nissan (Roseville)

COLORADO
South Colorado Springs Nissan

FLORIDA
John Lee Nissan (Panama City)

MICHIGAN
Elhart Nissan (Holland)
Fox Nissan (Grand Rapids)

NORTH CAROLINA
Scott Clark Nissan (Charlotte)
Classic Nissan (Statesville)
Hunter Nissan (Hendersonville)

OREGON
Tonkin NIssan (Wilsonville)

SOUTH CAROLINA
Nissan of Greer

VIRGINIA
Sheehy Nissan (Manassas)

CANADA

ALBERTA
Grande Prairie Nissan

Updated: 9/21/18

[mahu]

Did oil change at Future Nissan in roseville, ca as per usual. $19.99 oil change, 45min in and out, everyone petted our puppy, great coffee and hot chocolate while we waited, everyone wanted to check out the van. And we got to check out the new Nissan Kicks!

If you are ever in Norcal go to Future Nissan! They rock!

[radin2son]

Was this the Express oil change or did you have an appointment?

 

My guess is Jim Click in Tucson has gone back to old gimmicks to sell vehicles and service plans.

[mahu]

Just called 2 days before for a regular oil change and made an appointment (lots of times available).

[radin2son]

2 things are strange about Jim Click’s “new” service policy (need to have purchased lifetime service and NV from them). NVs are supposed get priority service, as in next bay available, at least according to NV lore. The other is Jim Click appears to sell very few; most come from the Phoenix area. Better deals and many more to choose from, as long as they are white.

 

Good to know appointments can still be made at least at Future Nissan. Is this the case elsewhere?

[radin2son]

Took our NV to Stuttgart Autohaus in Tucson for oil change. Last time we use Nissan for service unless we need an oil change on a trip. Price for synthetic oil is the same or less than Nissan.

 

Stuttgart works on all foreign makes and we have used them since 1983. Great service and work quality.

 

The owner is a collector of all things VW. First time I noticed this.

Edited September 26, 2018 by radin2son

[radin2son]

Time to update this list. New owners and new experiences. Don’t be shy about using dealer name and location. This after all is positive...

[radin2son]

New list.

 

Tim Dahle Nissan, Utah may not belong here; 2 negative posts regarding 4x4 conversion and sales practices and 2 positive regarding service and sales. Wait and see?

 

 

ALABAMA

Benton Nissan (Hoover)

 

ALASKA

Stanley Nissan (Fairbanks)

 

ARKANSAS

North Point Nissan (Little Rock)

 

ARIZONA

AutoNation Nissan (Chandler)

Avondale Nissan (Avondale)

 

CALIFORNIA

Future Nissan (Roseville)

 

COLORADO

South Colorado Springs Nissan (Colorado Springs)

Greeley Nissan (Greeley)

 

FLORIDA

John Lee Nissan (Panama City)

 

MICHIGAN

Elhart Nissan (Holland)

Fox Nissan (Grand Rapids)

 

NORTH CAROLINA

Scott Clark Nissan (Charlotte)

Classic Nissan (Statesville)

Hunter Nissan (Hendersonville)

 

OREGON

Tonkin Nissan (Wilsonville)

 

SOUTH CAROLINA

Nissan of Greer

UTAH

Tim Dahle Nissan (Southtown)

 

VIRGINIA

Sheehy Nissan (Manassas)

 

CANADA

 

ALBERTA

Grande Prairie Nissan

 

Updated: 4/15/19

Edited April 16, 2019 by radin2son

[radin2son]

 Any need to keep this current?  

 

With the end of NVs and the focus on EVs, it is hard to imagine dealerships making much of an effort to service NVs beyond warranty work. 

[Local Apparent Friday]

Dealerships will service whatever you pay them for.  Everybody needs to calm down about EVs...internal combustion is not going to disappear for a good long while, and vehicles will continue to be serviced for the better part of at least the next 10 years, or until WW3, whichever comes first.  Generally speaking, though, dealership reviews are easily accessible via google.

 

Edited September 24, 2022 by Local Apparent Friday