Carrie DeZutter

The dealers we have taken the van too have insisted the safety belt is working properly, even though it doesn't match what is in our manual. Ours goes off after about 20 seconds of driving. As far as the sensors go, our van doesn't beep much anymore since they replaced our license plate holder. If it does start to beep, I usually wipe the sensors down and check the license plate to make sure it's not bent.

Both of our NV's were beeping pretty frequently, albiet very randomly. Both vans are 2015 NV SL

At this point, we are too far in to stop now. Hopefully, we get a good resolution for everyone with this problem!

Well, we still don't have our van to check that right now. But, if we can all come up with these ideas, I don't really understand why the engineers can't be looking at some of these things (and, given the track record here, I'm betting they haven't!!). Nissan's arbitration offer came back and they want more time for the engineers to try to solve the problem. At this point, they are paying $1375 a week to give me a 12 passenger rental ( a Chevy Express from Enterprise) to drive, and we are on our 3rd week. Not a cheap fix for them by any means, considering the engineers still had no clue as of Monday. It's not an ideal sitatuion for us, as we'd really like our NV back and FIXED, but it's their money, not ours. Haven't heard from the dealer in over a week. Only the Nissan Rep who has our case. No big shock there. The funny thing is, they wanted US to front the money for the rental (which is currently over $3,000!!) and I told them not a chance in hell would we be willing to do that. Still waiting and praying and hoping they figure it out. Carrie

RAdin2son, if we step down to the SV, you drop down from a V8 to a V6, no leather seats and the front sonar. Since I am a mom and do a lot of carpooling and parking and waiting around lots of kids, I like having the front sonar, especially since I can't see over the hood to see smaller cars in front of me (when parking, etc)

Nissan decided last week that they wanted our van back before we left on vacation so the engineer could have "unlimited time" with our van. After a mad scramble to find us a suitible rental van (15 passenger Chevy), the engineer met me at our house the day we were leaving for vacation(since I had 5 kids in tow) and we went over the issues. We discussed the beeping, I showed him NUMEROUS videos, and we also discussed the passenger seatbelt light coming back on when you put the van in park despite the manual stating it shouldn't go on. There is a whole NEW section in the 2015 manual addressing this ( http://www.nissancommercialvehicles.com/media/pdf/2014-nv-passenger-owner-manual.pdf Page 1-22, since I can't figure out how to get a picture of it in here). He promised me he wasn't leaving until he found solutions tothe issues. Almost a week goes by and my husband, Dan, calls the dealership. Found out, the engineer wasn't even there for one full day, deemed the issue to be a bracket on the license plate holder and left. They removed the bracket, drove it "extensively" that day, and it didn't beep, so he left. Didn't come back til the following Tuesday, when we were home from vacation and supposed to pick up our van. The engineer came back, they test drove the vehicle and IT BEEPED AGAIN. So, we still have the crappy rental. They still have our van and absolutely NOTHING is being done while they "investigate further". Nissan rep has started buy back paperwork and proceedings with Nissan Corporate. Dan told them we wil accept nothing less than FULL PRICE as an offer since this new van has only been driven for a little over a week, and we told them of the beeping THE DAY AFTER we bought it. We should be hearing back on arbitration either Monday or Tuesday. We were told there is another vehicle in California having the same issue, so the two engineers are working on the problems. Still nothing. At this point, we are stuck with what to do. We don't like the other 12 passenger vans out there (Chevy, Ford, Mercedes), we've been test driving the new Ford and Mercedes. We had a 12 passenger Chevy and it was awful - awful ride, awful reliability, awful. We really like the NV except for the beeping and the seatbelt issue. Wish they'd issue a recall and figure out what the hell is wrong.

This is DanD's wife. Nissan corporate was out this morning and took our van for a week to try and come up with a solution. The Nissan engineer and tech say that won't leave until it's resolved (our hopes aren't high for this!!). They are also looking into the passenger seatbelt light coming back on every time you put the car in park. The owner's manual has conflicting info. I would urge everyone to contact Nissan Customer Support (the commercial vehicle line) and open a case so they know more and more vehicles have this issue. We have shared with them that this is more than just our van doing this, so hopefully they see this is a bigger issue than they believe it is. Nissan Commercial Vehicles Consumer Affairs and Roadside Assistance Phone: (877) NIS-NCV1 (or 877-647-6281) Monday through Friday: 7:00 AM to 6:00 PM, Central Time We've had the navigation system replaced, all four front sensors replaced, error codes reproduced (although, they don't know what the error codes mean because the manual hasn't been updated! Good grief!), etc. We've been told it's an "idle warning" (meaning you're sitting idle too long) among other things by the Service Manager and I wonder if they truly believe people are that stupid. Carrie