Search the Community

Hi All, I have recently experienced random brake failure on my '15 NV3500 w/ just less than 50Kmi. This has happened twice in the last 2 months and, of course, the dealer cannot replicate. The second time, we got the event on dashcam. Basically, brake pedal maintains normal pressure but the vehicle does not slow at all. There is a vibration that occurs while the brakes aren't working that I suspect is related to ABS. I would have expected a brake system to fail safe vs catastrophically, so this behavior is a little bizarre to me. I contacted Nissan Consumer Affairs and their position is that if the dealer cannot duplicate the problem, their process does not allow them to do anything else and that I should bring the van back to the dealer if this happens again :doh: . This response seems like a fairly high risk and tone deaf position for Nissan take on a critical safety system especially in light of the recent issues with their Muranos. Van is still at the dealer for close to 2 weeks now (and no loaner! :( we've been ferrying 6 kids via multiple trips in a single car ). The dealer did say someone else brought their NV3500 for the same issue and they said it was just a fluke -- it's starting to look a lot less like a fluke from my perspective. Mainly just wanted to get this out there in case anyone else was having this issue. I took to Twitter to see if I could get someone at Nissan Corp to inject a little pragmatism into the bureaucracy and also filed an NHTSA complaint. I'm an electrical engineer and usually do all my maintenance/repairs, although I have never touched the van since it's still under warranty; I am half inclined to bring the van home and work on it myself.... Anyone think of anything else I can do??? Thanks Jason

Brakes want to go saft after week or 2 nissan replaced master cylinder once last time they replaced a caliper and still after period of time my brakes go soft and im running up on someone on road. you can pump pedal to floor several times and be good for couple weeks then just when you start trusting it again it goes out. after you pump it up the front right wheel will squeal when first tuching the brakes. ive had it back 6 - 7 times and still not fixed i bought a new van for dependability and i havent had any dependability in a year. i do hvac work and they want to loan me a car when its down. i took me almost 6 months to get roof fixed where a mount was missing from factory im really tired of van. I love the van but i cant take much more than this what are my options