SKRUGS Posted July 29, 2018 2016 With NAV. FM works XM works Before I drop off at dealer, anyone else have his problem?Maxine was in for an oil change, I asked the dealer to check out the radio.They are puzzeled as to why the AM radio does not work.Dropping off Maxine next week. Quote Share this post Link to post Share on other sites
chphilo Posted July 29, 2018 I have not experienced the issue you described. If FM and XM works while AM does not, my guess is that they will simply replace the unit under warranty. Keep us updated. 1 Mark Rogers reacted to this Quote Share this post Link to post Share on other sites
mk1_62 Posted July 30, 2018 Sounds like a defective head unit, AM antenna are internal, maybe it was never hooked up. 1 Mark Rogers reacted to this Quote Share this post Link to post Share on other sites
mk1_62 Posted July 30, 2018 Sounds like a defective head unit, AM antenna are internal, maybe it was never hooked up. Quote Share this post Link to post Share on other sites
SKRUGS Posted August 4, 2018 AM did work when new. Don't use AM very much. Will let you know what happens. THANK YOU.. Quote Share this post Link to post Share on other sites
Glidedon Posted August 16, 2018 I've had this problem with AM also . 2013 Nav system ,it only works with a strong signal, if I get away from city no am stations at all. Quote Share this post Link to post Share on other sites
SKRUGS Posted September 30, 2018 Radio was replaced under warranty. They didn't know why it stopped working. 1 Mark Rogers reacted to this Quote Share this post Link to post Share on other sites