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mike t

NV Member
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About mike t

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  1. I have a 2012 Nissan 2500 NV van (15,300 miles as of Oct 1, 2013), purchased in October, 2011 from Korum's Nissan in Puyallup, WA. I too am getting a rubbing noise from my steering column as I turn the wheel. I had the problem diagnosed and the power steering assembly and pitman arm replaced at 7,169 miles and 14,278 miles by two different authorized Nissan NV dealers. The sound is once again starting up and is very irritating. I just called Korum's Nissan and was told they have had to replace the power steering assembly for other NV vans. He also says Nissan does not have a actual fix at this time but he will send a note to Nissan for an update. Also, is this a safety issue? Re-sale value issue? I would not recommend this vehicle. update on Oct 3, 2013: the dealer service guy called me back and says he sent the note to the regional Nissan representative. In the meantime, do I have a dealer replace the power steering assembly for a third time while it's still under warranty? update on Oct 4, 2013: dealer service guy says regional rep suggested I get steering assembly replaced for a third time and he gave me the phone number for Nissan Consumer Affairs (1-800-nissan1). I hope this doesn't turn into one of those class action lawsuits where only the lawyers benefit. update on Oct 11th: will be replacing the steering assembly and pitman arm for the third time.
  2. I have a 2012 Nissan 2500 NV van (15,300 miles as of Oct 1, 2013), purchased in October, 2012 from Korum's Nissan in Puyallup, WA. I too am getting a rubbing noise from my steering column as I turn the wheel. I had the power steering assembly and pitman arm replaced at 7,169 miles and 14,278 miles by two different authorized Nissan NV dealers. The sound is already starting up again and is very irritating. I just called the Korum's Nissan and the service guy says they have replaced the power steering assembly for other NV vans. He also says Nissan does not have a fix and I'm wondering if they are even working on it or are they just going to let the warranty clock run out and call it a cost of doing business. I would not recommend this vehicle. Also, is this a safety issue?
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