radin2son

Our "tiny" gray water tank is located midway between the rear edge of the driver side door and the seam midway between door and wheel well. It is vented just under middle of the side window. (After an emissions sensor was repaired at Scott Clark Nissan, Chris took a look at our NV with the top up. Little did he know he would be showing the location of the gray water vent and general location of the city water and shore power intakes.) We found out what little capacity it has when on our first day, trip it started flowing out the vent. We mostly leave the drain open over a large dish pan that can be carried to sink water dumps that tent campers use or to bathrooms with washing sinks. Another tactic is to leave drain open with the cap on loosely and let it drain as you drive. Our van came with it, but you just might want to go with the dish pan. One other thing, when we use the external shower we stand in the same dish pan. The size of the pan will depend on the size of your foot.

They are most likely using a call center with limited hours for non-roadside service. I was able to leave a message on Tuesday, but got no call back. When I called again and spoke with a real person last Thursday, we talked about our respective weather, of course, and he indicated he was in central TN, not Chattanooga, where Nissan's main office is. The non-commercial number works fine, but can't help NV owners. Different call center?

Sounds like you now have a good service manager to work with. If he hasn't done this, see if he will designate 1 service adviser to work with all NVs. This service adviser could still work with all models, but would be the one you talk to when you bring your NV in. The dealer here has done this, which makes it a whole lot easier when setting up service, dealing with warranty issues or repairs.

According to www.nissan.navigation.com all NVs prior to 2015 can get the discounted card. 2015 models should already have the new card according to this site, and you will have to wait a year to get an update. Check to make sure you don't have a 2014 card. Doubt it improves GPS functionality. "In addition to refreshed data... new features (may include)... Advance lane guidance directs you to the appropriate lane... junctions. Text-to-speech and voice recognition... (?) Speed limit information... (?)" New features do not apply to all Nav systems. Those of you with 2015 NVs. Anything to suggest it is an improved system, or is it like replacing a 2013 atlas with a 2015, which we need to do

Anyone have any objection to asking the monitors to delete the various prescription etc. posts that have appeared, if the monitors don't do this on their own? I doubt the average age of male posters approaches the need. Women owners and drivers probably just give the all knowing look...

Yes, it is thru Nissan. Normally the update is $149, but you need to call 1-866-562-8837 or go to www.nissannavigation.com/map to order one. The discount is valid through 6/30. You can try to get this when you pick up your NV next week, but the dealer will probably have to order it anyway. But, as Rick will tell you, your dealer parts dept may order the one you already have. No one else has mentioned getting this letter, but it is for cargo NVs, 2012-14. There is a customer #. If needed you may be able to get around this by calling and giving them your vin#. The "event code" is NIS-DM1-SD-0415. I just checked the web site. You shouldn't have any trouble getting one.

The 2015 Nav card is available for $99 through 6/30. No mention in the promo letter about any software upgrades.

As you know, I called them yesterday. Around 8 am pst, I spoke to a NV cs rep, who gave me case and call back numbers as well as a date for a response. Don't know what's up with their message process. On Tuesday, the service manager here gave me the non-commercial number to call. When put on hold, I was given a short wait time. Didn't wait long but the cs rep couldn't help. She did give the correct number and tried to transfer my call. It never connected, so I called them. Left message but no call back the next day. One system works, the other doesn't. Not a great way to run a company. Nissan monitors, can you help out with getting the commercial help line to work at least as well as the non-commercial.

Rick, Give them a call when they are "open." You, however, will be speaking to a customer service person, most likely contracted out, not a tech or engineer.

Not surprised you did your research. So many vans and so few choices. Impossible to foresee the towing issue. A very early post mentioned taking a NV test ride towing a travel trailer. I found that hard to believe... Never mentioned the dealer. NVP is the right vehicle for you and your family. Hope your radio gets fixed in time.

You have everything covered so to speak... Hope your family emergency resolves itself quickly and positively.

15.33 mpg for a 6,224 mile trip. Computer said 16 mpg but it always measures higher than figuring it on paper. Our '83 VW carried 2 kids and one large dog. The kids slept on top. Now we have 2 medium size dogs and no kids; we sleep on top. Every so often I sit in back and wonder what it would be like with no dogs.

Check with the dealer to see if it is covered under Nissan's 5yr/50k emissions warranty. The service advisers may not be aware of this and can find out. I wasn't aware of this warranty when I had emissions repairs done, so I had to seek reimbursement from Nissan. Waiting for approval.

You are right. Press 1 for roadside assistance and 2 for everything else. 2 only works 0800 to 1700 central time (TN), Monday through Friday. No call back, but was able to speak to someone this morning about being reimbursed for repairs covered under Nissan's emissions defect warranty and the ongoing problem since 8k miles. Most of what was wanted was verification of current information an vin#. What surprised me was they could pull up where the vehicle has been serviced. In my case, I was asked to fax the repair order and payment reciept, but if you can't they will contact the dealer(s) directly. I will get an answer on 6/2.

I don't mind Google basing ads on my searches, but I have not searched for Verizon, Jeep etc. Relevant ads for the forum have included Nissan. I guess for the most part we have trained our brains to ignore banner and/or top of the page ads. I tend to notice, then ignore, these ads when I switch from mobile to iPad.

Why on earth would Nissan want ads for other vehicle manufacturers to appear on this forum? Jeep? Honda?

Remember that number I suggested everyone keep handy... Call them, and while you are at it remind them to call me back. I assume you have tried to find another NVP with leather. If not get on the Internet, find one no matter where it is and test it. A new seat cushion may do nothing. If you get nowhere, contact BBB and find another dealer for everything. Your other option, extreme, is to get rid of it. You have 2 issues: lack of power compared to your Toyota and a driver's seat you find intolerable.

Did everyone, 2015 owners excepted (maybe), get their letter offering the 2015 maps upgrade for $50 off? Still see no reason to buy this, unless there are hidden improvements as in software upgrade. Still waiting to hear from NV owners who installed Apple CarPlay and whether or not this is an improvement. Anyone using Android Auto?

Keep this number handy. Nissan Commercial customer service. 877-647-6281 Service Manager here told me to contact Nissan to request reimbursement and Nissan will contact him for past repair records. It will be up to Nissan to decide. He also sent me a copy of the warranties for my specific vehicle. Confusing in that it is not in sync with the warranty book. Left a message at Nissan. Reply due in one business day. Update: 5/27 Left message at Scott Clark Nissan, NC to give them a heads up that I'm filing request for reimbursement. My experience in the past is that "heads up" is generally a waste of time, but as their paperwork says: "Customer satisfaction is our #1 priority...

If your NV is still under warranty, none of this applies. Nissan will replace the faulty part with new or remanufactured parts. If your warranty has expired, and not living in CA (7 years or 70,000 miles), the Nissan defects warranty and federal emissions warranties are 5 years or 50,000 miles/8years or 80,000 miles. The warranty parts list is long and appears to cover all sensors. The Nissan defects warranty states NVs were designed, built and equipped to meet US emissions standards in effect at the time at the time of sale. "This warranty covers any repairs needed to correct defects in materials or workmanship which cause your vehicle not to meet these standards." So, is Nissan going to reimburse me for the repair? We'll see. There also is the federal performance warranty which only applies if you 1.fail emissions testing and 2. Pay a penalty or cannot use your NV. There are all sorts of ways to void this.

Someone else posted a similar issue with check engine sensors after the vehicle warranty expired and tried to get it fixed under the "smog related" warranty. Nissan, at least at the dealer level, refused. The post indicated the catalytic converter and perhaps other non-sensor parts were covered. This may vary by state and I have to get the warranty book out. I think my only hope is that Nissan will consider this as a problem that should have been resolved during the warranty period. If the sensor fix works permanently, then the $225 may be worth it. I'll update both...

The 2nd of 4 long term test reports is out and should make NVP owners happy. For almost $56k, the Armada has the same V8, a 9000 pound tow rating, 4x4, seats for 6-8 and an average of 13.84 mpg. High of 16.49 mpg and low of 11.29 mpg. I still think the NVP is a better value, particularly if you need the room for people, pets and gear. Our mpg also has been higher.

Welcome. Just let us know what part of the country you are in and the first rally has a destination.

I have a 2012 and the warranty was 36k. Had it been a 2014-15 model, it would have been covered by the 100k warranty. We are back in Tucson with the odometer about to turn to 46k miles. There are a huge number of no service areas around the U.S., so I just waited to post this when we got home. Glad we turned for home when we did. We were in Missouri and had planned to follow the Missouri River to South Dakota. Instead, we drove through Kansas, Colorado and New Mexico. Strong headwinds and rain but not severe as they just had in KS and MO. MPG took a huge tumble due to the weather. We had been around 15.7 mpg per tank full for most of the trip, but then we started getting 13+ mpg. The computer says 16.0 mpg for the trip, so it may still be around 15 mpg. Did see 4 NVPs, one in Kansas (?) pulling a large utility type trailer and another south of Pueblo, CO. The dealer in Colorado Springs keeps a V6 NVP for a rental; he had used it himself for a family trip. Power OK. The last was here in Tucson, getting gas while I was putting diesel into our ignored VW.

Another trip, another check engine light and loose gas cap warning. Around 41,000 miles, the check engine light came on after driving through rain and a muddy construction zone northwest of Dalles, TX. Not surprising as this has happened numerous times before. Similarly not surprising when the check gas cap warning light came on. It wasn't and I reset it. Expected the check engine light to go away after several days, the way it has before. It didn't after 1000 miles, so the search for a NV dealership began. It was late Saturday and we were no where near a dealership. This is how we ended up in Charlotte. 2 codes came up: P0441 Purge Flow (This is the one that came up around 8,000 miles. The check engine light was reset and when it later came back on other trips, it went away on its own.) P0455 Gross Leak (Evap) The latter had to be fixed to the tune of $600+ for a new part to be delivered the next day, or $225.50 to repair the sensor. The sensor in the charcoal canister came loose and the sensor was measuring what we breath. (Scary that the air we breath tripped the sensor.) According to the service manager, 99% of the fixes work and the unit does not have to be replaced. I chose "fix it." But... How big a problem is this, how many vehicles share this canister and if you replace the part, is the sensor going to come loose? No warranty coverage, even though the check engine light was an ongoing intermittent problem during the warranty period. (The gas cap had been replaced at 35,000 miles under warranty and the service manager in Tucson wanted to replace everything. He couldn't unless the code came up again.) Since service records are not computerized and/or available between dealers, so the service manager in Charlotte had nothing to go on but my say so. My next step is to get in touch with the service manager here and see if Nissan will cover this. If they do, they probably will want to go with a new part.